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Led discovery activities (interviews, usability tests, UX audits) and facilitated workshops.

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Designed and optimized key user flows (onboarding, checkout, business-critical flows), improving product performance across an e-commerce platform and a business application.

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Led the design system by structuring components and creating Markdown documentation usable by LLMs, facilitating developer implementation and improving product consistency.

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Integrated AI tools (ChatGPT, Claude) into design workflows to accelerate delivery and decision-making.

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Partnered with PMs to shape roadmap, guide product decisions, and support UAT, aligning execution with business goals (activation, conversion, retention).

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Designed and improved digital products in a highly regulated pharmaceutical environment.

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Facilitated workshops and structured user journeys.

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Delivered low- and high-fidelity prototypes and optimized user flows.

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Contributed to the evolution of the design system and to improving interface accessibility.

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Contributed to discovery through user research and needs analysis.

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Designed user journeys and prototypes in an agile environment.

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Conducted usability testing and iterations.

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Produced digital content for an eco-volunteering initiative.

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Analyzed AEB (Automatic Emergency Braking) use cases and wrote functional requirements.

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Trained teams on the DOORS tool.

Designed and developed a portfolio website for an interior designer, with an admin interface enabling autonomous content management. AI-assisted development (Claude Code) and deployment via Firebase.